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Brother DCP-9020CDW

Review

  • This printer prints doublesided. The scanner does NOT scan double sided
  • When configuring the printer it is posslibe that it looses it networksettings so you have to reconfigure them again
  • We found this a troublesome printer
  • We found the colors are not as expected. We have not been able to configure them properly. This is also the case whith the printers of some other brands

Updating firmware

  • Updating is only possible when using a Windows or Apple computer
  • Updating must be preformed using the USB connection. Disconnect the ethernet cable
  • Preferably connect the Windows PC and the multi functional to an UPS
  • To preform the firmware update it is not necessary to install the drivers and support software for the multi functional. If you use the multi functional on Linux a Windows 8 or 10 machine, an USB A-B cable and the Firmware Update Tool is all you need
  • Download the Firmware Update Tool
  • Read the text on the Firmware Update Tool page
  • Connect the USB cable between the multi functional and the Windows PC
  • Wait until Windows has recognized the multi functional. A notification will appear after some minutes
  • Wait until Windows has installed its software. An other notification will appear after some minutes
  • Run the Firmware Update Tool
  • Wait until it has finished installing the firmware updates. This can take several minutes. Do not interrupt the mainssupply

Network issues

If a fixed IP address is used and the webinterface is not accessable set the network settings to DHCP on the printer. Reboot the printer
Use nmap to find the IP address of the printer or look in the webinterface of the router for it
Set the DHCP setting in the router to always use the newly assinged IP address for the printer
You can make a bookmark in your webbrowser for easy access to the webinterface of the printer

Configuration locations

  • The touchscreen on the printer
  • The webinterface via the assinged IP adres
  • The Start | Settings | Printing | Printing from - local host window
  • The CUPS setting via 127.0.0.1:631

Installing the drivers for Linux

Procedure from 2018

Do

aptitude install cups lpr

Do

/etc/init.d/lpd start

Form the settngs menu on the printer note the IP address of the printer
This is an European printer model. Our Brother website is in dutch

  • Click on the bullet at Linux and Linux (deb)
  • Click on Zoeken
  • Click on Sluiten
  • Select Taal English from the roldown menu
  • Click on Driver Install Tool. The tool will install LPR (not in our case), CUPSwrapper driver and scanner driver (for scanner models)
  • Save the file to /home/user/Downloads/
  • Open a terminal and become root
  • Do cp /home/user/Downloads/linux-brprinter-installer-2.2.0-1.gz /opt
  • Do gunzip linux-brprinter-installer-2.2.0-1.gz
  • Do chmod 740 linux-brprinter-installer-2.2.0-1
  • Turn the printer on
  • Do . linux-brprinter-installer-2.2.0-1 and folow the instructions
    • Debug this script if you encounter a script that does not continue. So far we found two bugs.
      • Twice change rm ${wkdir}/$netchkpage 2> /dev/null in rm -f ${wkdir}/$netchkpage 2> /dev/null (add a -f )
    • Enter the printer model name. Example: DCP-9020CDW
      Input model name ->

      and press <ENTER>

    • “You are going to install following packages.” followed by a list of packages and
      OK? [y/N] ->

      do Y and <ENTER>

    • Specify the device URI:
      Will you specify the Device URI? [Y/n] ->

      do Y and <ENTER> and wait a bit

    • A list with options is displayed
      select the number of destination Device URI. ->
    • We choose 10
      10 (A): Auto. (dnssd://Brother%20DCP-9020CDW._pdl-datastream._tcp.local/?uuid=[theUUIDhash])

      and press <ENTER>

    • Do a test print or not:
      Test Print? [y/N] ->

      do Y and <ENTER> and watch for any error messages

    • Enter the IP address of the printer:
      enter IP address ->

      enter the IP address of the printer and press <ENTER>

    • “Hit Enter/Return key.” press <ENTER>
    • Make a test print (again)
    • Make a test scan
    • Ready

Procedure from 2023

No Networkconnection, only USB connection Do

aptitude install cups lpr

Do

/etc/init.d/lpd start

This is an European printer model. Our Brother website is in dutch

  • Click on “Downloads”
  • Click on the bullets at Linux and Linux (deb)
  • Click on the blue “OK” button
    • If you get: “Er zijn geen drivers, hulpprogramma's en firmware in uw taal. Sluit dit berichtvenster en selecteer vervolgens de taal in de keuzelijst daarvoor.” click on the blue “Sluiten” button
    • Check if “Linux (deb) is selected under “Besturingssysteem”
    • Select Taal English from the roldown menu
  • Download all the packages in the chapters. Omit 32bit packages if you have a 64bit computer and vice versa to a downloadfolder like /home/user/Downloads/Brother_DCP9020CDW.
    • Hulpprogramma's
    • Printer Drivers
    • Scanner Drivers
  • Open a terminal window
  • Become root
    • dpkg -i brother-udev-rule-type1-1.0.2-0.all.deb
  • Do cp /home/user/Downloads/linux-brprinter-installer-2.2.0-1.gz /opt
  • Do gunzip linux-brprinter-installer-2.2.0-1.gz
  • Do chmod 740 linux-brprinter-installer-2.2.0-1
  • Turn the printer on
  • Do . linux-brprinter-installer-2.2.0-1 and folow the instructions
    • This asks for a networkconnection. Without network connection this script does not work.
  • The installation continues now without a network connection, we want to connect via USB to the printer
  • Open a webbrowser like Firefox
    • Goto *127.0.0.1:631/
    • Click on “Adding Printers and Classes”
    • Click on the “Add Printer” button
    • Enter your login credentials
    • You are now on the “Add Printer” page
      • Select the printer to install
        • Brother DCP-9020CDW (Brother DCP-9020CDW)
      • Click on the “Continue” button
        • Select the location
        • usb://Brother/DCP-9020CDW?serial=serialnumber
        • Check the other entries
      • Click on the “Continue” button
        • Select Brother DCP-8045D -CUPS+Gutenprint v5.3.1 (en) from the list unless you can find the real CP-9020CDW
        • Check the other entries
      • Click on “Set Default Options”
    • Make a test print (again)
    • Make a test scan
    • Ready

Errors

When you get

/opt/linux-brprinter-installer-2.2.0-1: line 3006: lpr: command not found

do

aptitude install lpr

When you get

lpr -P DCP9020CDW /usr/share/cups/data/testprint
lpr: connect: No such file or directory
Is lpd daemon running?

Ignore it for now. When the install script is finished do

/etc/init.d/lpd start

and make a testprint

Issues

  • Prints blank pages where there are none in the document (double sided printing only?)
  • Does not print the last page of a 3 page print job which followed an other print job
    • Does keep waiting for something. With in the display: “Stand by. On/Off to resume.”
      • Even after a long wait the printer still is in this mode.
        • The red X is off
        • The Home icon is on
        • Pressing the On/Off button has no effect.
        • Pressing and holding the On/Off button for some seconds has no effect.
        • Pulled the power cord
        • Waited for some 5 seconds
        • Put it back again
        • The printer started up without touching the On/Off button.
          • The not printed jobs are not printed.
        • Turn the printer off via the On/Off button
          • The printer turned off normally

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brother_dcp-9020cdw.txt · Last modified: 22-02-2023 12:21 by wim